Support: 24/7 live chat, email, knowledgebase Latest updates Supported protocols: OpenVPN UDP, OpenVPN TCP, L2TP/IPSec, SSTP, PPTP Platforms supported: Windows, Mac, Android, iPhone, iPad, Linux, Chrome, Firefox, Routers, Android TV, Amazon FireStick, Microsoft Surface, Kodi, Roku, Boxee, Now TV Box, Raspberry Pi, Chromecast, PlayStation, Xbox There’s a huge range of on-site guides, and while the ticket system wasn’t perfect, for the majority it will be acceptable.Īll things told, while PureVPN is a decent option and certainly has its merits, the truth is that it simply can't compete with the likes of ExpressVPN or NordVPN when it comes to sheer power and usability – and as such, it doesn't feature on our current list of the best VPN services available today.

Support is serviceable, and it’s a bonus that live chat is an option. However, we discovered some worrying encryption fall-backs, and under heavy testing the kill switch didn’t perform as we’d expect. The apps themselves aren’t up there with the best, but offer a good number of extra features – and the same goes for mobile as well as desktop. Torrent support is promising, but the fact it’s unavailable in the most popular locations means you’ll have to compromise with a distant server – although this doesn’t affect speeds too much. On that note, PureVPN is a decent choice for streaming, as it can unblock a number of Netflix libraries alongside Disney+, but BBC iPlayer and Amazon Prime fans will be left wanting. Speeds are average, and while we experienced some intermittent slow-downs, on the whole performance is certainly acceptable – more than swift enough to stream in HD or even 4K. We're also happy to see the introduction of an 'always on' auditing policy, which allows KPMG to inspect PureVPN without notice at any time. While it has some blots on its copybook, the fact PureVPN has undertaken a second zero-logging audit with the firm KPMG is a great indication of its commitment to user privacy. A $0.99 seven-day trial is also useful, and you’ll have 31 days to claim a refund on any plan if you don’t like the service.

In terms of pricing, short and mid-length plans aren’t hugely appealing, but if you’re lucky enough to catch a deal offering five years, you can find some rock-bottom prices.

What customer support does PureVPN offer?.

How good is PureVPN for streaming and torrenting?.

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